Better Hygiene is a trading name of TR Facilities Ltd. Company Number 12049062. Registered in England and Wales. Registered head office: 86 Dee Road, Connah's Quay, Deeside, Flintshire, CH5 4PA.
The term 'Better Hygiene', 'TR Facilities Ltd' 'I', 'us', 'our' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.
The use of this website is subject to the following terms:
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
All images contained within this website are either the sole property of TR Facilities or are used under licence from a respective 3rd party and may not be reproduced or distributed in any format without prior request and consent.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without our prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
Your privacy is very important to us, we make every effort to oversee the effective and secure collection, processing and storage of your personal data. John Ketland will be known as the 'Controller' of the personal data that you provide to us via this website. The data that we collect and how we use it is outlined below:
We collect basic personal data about you through email or contact e-forms. This information is freely given by yourself and does not include anything deemed as sensitive. This can however include name, company name, address, email and phone numbers.
Your basic personal data is collected in order to verify your identity and enable communication in reply to your interest in our products. We do not purposefully collect any personal data from you beyond which required to provide and oversee this service to you.
The personal data we collect is processed by the Controller. Third parties will not have access to the personal data collected without your prior consent, unless the law permits. All reasonable steps are taken to ensure your data is kept secure. Under no circumstances will your name, e-mail, phone number, address or other other personally identifiable information be sold on to a third party.
Where a paid service has been provided, we are required under UK tax law to keep your basic personal data (name, address, contact details etc) for a minimum of 6 years, beyond which it will be reviewed for deletion if no longer required.
You may at any point request to see the personal information of yours that we process and what is included in our records. If at any point you believe that information to be incorrect, you can request to have it amended.
Requests may be made in writing to: The controller, 86 Dee Road, Connah's Quay, Deeside, Flintshire, CH5 4PA. or via email: firstname.lastname@example.org or via our website contact form. We aim to reply within 30 days of receipt of request.
Should you have any concerns or wish to raise a complaint on how you believe we have handled your personal data, you may contact us to have the matter investigated. Please allow us sufficient time to process and investigate your enquiry during which we will contact you to keep you informed of its progress.
If you are not satisfied with our response or believe that we are processing your personal data in a manner not in accordance with the law, you may file a complaint at the Information Commissioner's Office https://ico.org.uk/concerns
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